Jobs for Scheduling Operations Associate

Associate Vice President for Strategic Operations

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [email protected] . If you have questions while submitting an application, please review these frequently asked questions . Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. Job Title:Associate Vice President for Strategic Operations Department:Academic Affairs Administration | Office of the Provost The Associate Vice President for Strategic Operations is responsible for efficiently and effectively leading the overall operations of the Office of Academic Affairs, coordinating a variety of projects and initiatives related to operational excellence and academic strategy, and providing advice and guidance on operational, administrative, and human resources issues. Serves as an interface to facilitate Provost interactions with the Board for Trustees by working closely with the Board Secretary and their office. Develops implementation plans to ensure the expeditious execution of initiatives. Serves as an advisor to the Executive Vice President and Provost (Provost), Senior Vice Provosts, Vice Provosts, and other senior leaders. Works closely with Academic Affairs leaders and their teams to ensure that priorities are set in alignment with academic and university strategy and that activities are coordinated in support of those priorities. Daily Operations Provides oversight of various administrative functions and ensures effective and efficient operations and continuous improvement of internal workflows. Collaborates to solve complex problems; keeps Provost advised on relevant issues and assures issues brought to the Provost's office are addressed efficiently and professionally. Supervises staff. Ensures that the Provost is well prepared for interactions with key stakeholders; acts on behalf of the Provost in communications with faculty, staff, students, and external constituencies when needed. Has a strong focus on providing high-quality support and services for the Provost so that he/she is well prepared for internal and public engagements. Responsible for the development of executive level meeting agendas and ensures meetings are strategic and well-orchestrated. With support from and in collaboration with the board secretary’s office, responsible to closely plan for, and monitor Board of Trustees agendas for upcoming meetings and ensure that OAA and Provost are well prepared for the board meetings and follow up tasks. Assists OAA leaders with daily operations and strategy of OAA units, sets operational and strategic goals, monitors progress toward established goals and ensures alignment with university priorities. Provides counsel and advice to the Human Resources Business Partner and HR team designated to support OAA and works collaboratively to develop and manage OAA's talent and HR strategy. Facilitates issue resolution, integration, and collaboration across units; recommends strategies for resolving issues; implements strategies as appropriate, liaises with units across campus; monitors progress toward long term goals. Operational Excellence/Efficiency/Change Management Supported by the Operational Excellence Project Manager, the Associate Vice President directs organizational effectiveness and operational excellence projects for Academic Affairs and partners with other university operational effectiveness teams to facilitate and participate in enterprise-wide projects. Evaluates organizational structures and make recommendations for enhanced effectiveness and continuous improvement. Evaluates OAA organization and implements changes that enhance the office’s ability to work more effectively across teams and builds strategic and operational capacity to support the university’s academic mission through its colleges and regional campuses. Oversees change management efforts in a manner aligned with the creative and collaborative team environment where change is embraced, innovation is encouraged, and strategic endeavors are advanced swiftly. Elevates all activities in OAA to deliver a responsive, customer-service-oriented experience. This role leads the development and implementation of process improvement, organizational efficiencies, and the evaluation of service provided by OAA. Builds relationships and ensures seamless, dynamic interactions between the OAA and varied internal and external constituencies to help facilitate access to the Provost and OAA leaders. Liaison and Advisor Serves as liaison between OAA and various senior leaders including the President’s Cabinet and the offices that support the Cabinet members, the Office of the President, the Board of Trustees, deans, vice presidents, and others. Responsible for the coordination and development of materials to support the Academic Affairs and Student Life committee of the Board of Trustees. Collaborates with deans and other leaders and project teams across the university to ensure that strategic initiatives are successfully implemented. Advises the Provost and OAA leaders on key strategic priorities and serves as primary liaison with university and community constituencies. Requirements A strategic thinker with a record of success in highly collaborative, complex organizations; thorough knowledge of university organization and procedures required; strong organizational skills; excellent written and verbal communications skills; progressively responsible administrative experience in education or related environment required. MBA, MPA or MHA strongly desired. Considerable experience in and knowledge of strategic frameworks and planning at multiple levels of an organization (enterprise, unit, department); metrics development and tracking; organizational effectiveness; data use and statistical analysis. Undertanding of and ability to develop strong collaborative partnerships, listen deeply and proactively anticipate needs of constituents. Ability to challenge the status quo; continually improve an already high-functioning organization; and generate high levels of productivity and creative problem-solving. Open and collaborative style of leadership and management that fosters teamwork, sustains a learning environment for staff, and supports a dedicated, results-oriented team that earns the trust of the university community. Additional Information: Location:Bricker Hall (0001) Position Type:Regular Scheduled Hours:40 Shift: First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions . The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law. Applicants are encouraged to complete and submit the Equal Employment Identification form.

Dynamic Environment

Quality Assurance Operations Associate

Cencora Columbus, OH

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!Job DetailsShift: Monday-Friday 3pm-11:30pmThe Quality Operations Associate provides guidance and direction to daily Quality and Production activities to maintain compliance with corporate and regulatory requirements.Provides direction and guidance to daily QA and Production activities. Could include but not limited to the following activities:Audits production batch records throughout the packaging process for accuracy and compliance. Conducts final audit prior to submitting to Product Release.Performs serialization activities, including but not limited to sending print, releasing, suspending, and cloning a work order to support production needs.Verifies and corrects non-controlled product and packaging component discrepancies within the applicable systems.Ensures applicable deviations and supporting documentation is provided in the batch record.Performs Quality in-process checks as needed.Performs Specific Gravity testing and TOC analysis.Performs Cleaning Validation swabbing upon the request of the Stability department.Creates, Reviews and Updates WIs and SOPs applicable to daily activities.Escalates non-conformance issues during the production process to management and leads the root cause analysis of quality incidents, participates in investigation discussions, and drafts Unplanned Deviations prior to submitting it for management review.Actively engages in all technical training, as well as compliance and other training required as a member of the quality team. Works in partnership with supporting areas (Sampling, Label and Documentation, Production, Warehouse) to resolve issues and improve processes by participating in continuous improvement activities to increase efficiency and Team Member engagement in the production area.Participates on the site internal audit team representing QA Production.Adheres to all cGMP, safety regulations, and understands SOP's.Performs all other duties as assigned.Education & Experience:Requires completion of a high school diploma, general education degree (GED) or equivalent combination of experience and education.Requires five or more (5+) years of equivalent work experience.Familiar with quality assurance concepts, practices and procedures in packaging of pharmaceuticals.Skills & Knowledge:Ability to read and understand the English language for the purpose of reading documents, product labels and instructions. Must have good written skills for the purpose of accurately completing compliance documentation for production runs. In-depth knowledge of the function and basic problem-solving capabilities for the purpose of troubleshooting issues during production activities.Must possess basic mathematical skills.Strong interpersonal skills; ability to develop and maintain cooperative working relationships with others. Strong organizational skills as well as detail oriented. Ability to use good judgement in order to carry out detailed instructions.Ability to work independently and handle a variety of tasks simultaneously.8. Good verbal and written communication skills. Computer literate with ERP Systems, Microsoft Office (Outlook, Word, Excel) and computer-based training.Work Environment:The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:The noise level in the warehouse is generally noisy.Physical Requirements:The physical demands described here are representative of those that must be met by Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:Physical activity requiring reaching, bending, kneeling, stooping, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing.Ability to lift up to 50 lbs. with assistance.Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus.Team Member is frequently required to stand, walk (or otherwise be mobile).Ability to deal with stressful situations as they arise.What Cencora offersWe provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencoraEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returnedAffiliated CompaniesAffiliated Companies: Amerisource Health Services, LLC

Quick Apply

Associate Director, Business Operations DMC Lead

Takeda Pharmaceuticals Columbus, OH

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Are you looking for a patient-focused, innovation-driven company to inspire you and empower you to shine? Join us as a Associate Director, Business Operations DMC Lead based remotely, reporting to the Executive Director, GDO Business Operations. At Takeda, we are transforming the pharmaceutical industry through our R&D-driven market leadership and being a values-led company. To do this, we empower our people to work towards their potential through life-changing work. Certified as a Global Top Employer, we offer stimulating careers, and work toward excellence in everything we do. We foster an inclusive, collaborative workplace, in which our global teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. Here, you will be a necessary contributor to our inspiring, bold mission. GOALS: Provide end to end centralized end user/customer support for specified functional areas within Global Development Organization (GDO) & study teams when engaging an HCP to ensure compliance with Takeda transparency and external reporting requirements. Responsible for leading operational, project management and coordination for the Data Monitoring Committee(s) / Internal Review Committee(s) (DMC/IRC) activities. Key point of contact for DMC members and DMC Sub-Team members. Deliver educational training on centralized HCP engagement process and participate in the development of training materials/job aids. Identify supplier(s) of choice for DMC execution and oversee day to day management of vendor(s). Serve as a key point of contact for specified functional areas within GDO for HCP engagements including consulting with key stakeholders (e.g., Global/Local Compliance, Legal, Meeting Vendors, CRO partners etc.) on behalf of the function. Develop, implement, and maintain DMC/IRC R&D wide communication strategy. Partner with Global Clinical Development Operations Process Excellence and Delivery team to determine key performance indicators and measurement of DMC/IRC performance and provide recommendations for areas for improvement. A CCOUNTABILITIES: Collaborate with DMC/IRC Leads in Clin Sci & / or PSPV to finalize DMC timeline, meeting cadences and meeting formats. Coordinate the authoring of the DMC/IRC Charter, by partnering with functional representatives, and review with Takeda DMC Lead and DMC Chairperson to finalize version. Distribute and retrieve disclosure forms and contracts, for HCP engagement. Prepare and process contract requests, accruals, transparency reporting and correspondence with Health Care Practitioners for GDO. Request/confirm payments to external members per the contract. Ensures project management support of the DMC/IRC and continuously improves DMC/IRC processes and structure leveraging technologies to expedite escalation, decision making, and communication related to DMC/IRC activities. Coordinate initial and subsequent meetings per the charter. Distribute charter and any updates to DMC/IRC, collect signatures, and archive in TMF. Prepare meeting minutes, distribute draft, finalize, and archive. Distribute/ensure receipt of data to all DMC/IRC members prior to meetings; coordinate data receipt as prepared by independent statistician per charter. Close-out all HCP engagement/meetings in relevant Takeda systems; Complete targeted reconciliation of engagement. Partner with R&D Compliance to support year-end close-out activities in preparation for transparency reporting deadlines. Participate in regular R&D Compliance monitoring activities including the responses and implementation of action plans (as required). In addition will serve as a member of the Business Operations Team, giving input to key strategic, portfolio, human capital activities that may include: Project management support for GCDO, GDO project/initiatives and change-management activities. Supports key initiatives and efficiencies for operational deliverables are aligned with GDO Business Operations strategy Foster and maintain an engaging culture and continuously improve Business Operations ways of working. Support overall inspection readiness, SOP revisions and process documentation updates, and TMF activities, as needed . EDUCATION AND EXPERIENCE: Bachelor’s Degree Science or business-related field. 8 or more years of direct experience in the pharmaceutical industry, or related field required. Experience influencing senior-level management, with clinical trial background preferred and key stakeholders is a plus. Health care business acumen with a comprehensive understanding of the pharmaceutical industry. Demonstrated strong project management capabilities. Experience working within a complex organization and demonstrated ability to work across functions and regions, at all levels where the incumbent may not have direct authority and operate well in ambiguity, demonstrate influential skills and ability to manage conflict to gain alignment. Demonstrated ability to work across functions, regions, and cultures. Demonstrated leadership with the ability to inspire, motivate and drive results. Excellent communicator, able to persuasively convey both ideas and data, verbally and in writing. Demonstrates leadership presence and confidence across all levels of the organization, including Executive level leaders. Takeda Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: Massachusetts - Virtual U.S. Base Salary Range: 149,100.00 - 234,300.00 The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations Massachusetts - Virtual Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt Yes It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-Remote

Operations Associate

Hired by Matrix, Inc Columbus, OH

This range is provided by Hired by Matrix, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $18.00/hr - $19.43/hr At-a-Glance: Are you ready to build your career by joining a global financial institution? If so, our client is hiring an Operations Associate. Position Type: Contract Onsite Required: Working knowledge of Wealth Management products and services. Ability to: Work quickly and efficiently in a fast-paced environment. Manage numerous tasks simultaneously. Work effectively across diverse Lines of Businesses. Excellent verbal, written, and interpersonal communication skills. Exceptional Quality Subject Matter Expertise in a core line of business. Strong interpersonal and service skills. Desire to go above and beyond on every request. Highly motivated professional with problem solving ability and personal accountability. Responsibilities: An experienced Global Stock Plan Services Operations Associate who handles high volume, complex, and sensitive transactions. Will include processing share transfer requests, clearing outstanding debits, resolution of escalated issues, reissues, processing and investigating payments, check and Fed wire disbursements, check stop payments, etc. Associates are required to meet production and quality standards, cross train in multiple functions, adhere to compliance and control guidelines, and interact with internal and external clients, as well as peers in phones and operations. Get in Touch: If you think you'd be a good match, submit your resume and reach out to Naveen at (862) 946-6344 to learn more. Seniority level Entry level Employment type Contract Job function Management and Manufacturing #J-18808-Ljbffr

Operations Associate (contractor)

Upstart Columbus, OH

About Upstart Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than two-thirds of Upstart loans are approved instantly and are fully automated. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas. Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you! The Team Upstart’s Operations team is the fastest growing team in the organization, and we're seeking Operations Contractors to support our Onboarding organization. In this flexible role, you will support the operations of one or more of our core business verticals based on the needs of our business. As an Operations Associate contractor, your impact will be immediately felt by our customers as you assist with reviewing loan applications and directly interact with customers each and every day by phone or through email correspondence. The role requires excellent verbal and written communication skills, strong analytical and problem-solving abilities, and a passion for high-quality customer service. Full Time Contractor Schedule Tue-Sat 11:30-8pm ET Part Time Contractor Schedule Sun-Wed 9-2pm ET Must be able to attend the onboarding training schedule: M-F 9-5:30pm EST (for the first 4 weeks). Position Location - This role is available in the following locations: Columbus, OH. Time Zone Requirements - This team operates on the East/West Coast time zones. Travel Requirements - While the majority of your work can be completed remotely, this team has regular on-site collaboration sessions. You must be located within a 60-mile radius of the Columbus, OH office and align to going into the Columbus office when requested by leadership. How you’ll make an impact: Process loan applications by reviewing all documents submitted from potential borrowers and/or requesting additional documentation as needed to drive applications to a final state. Document reviews include employment, income, identity, and tax documents. Communicate and support applicants either over the phone or through written correspondence regarding the status of their application, troubleshooting application issues, answering questions regarding loan repayments, and guiding customers through self-service options online and through delinquency related issues - all while providing a pristine customer experience. Build trust and cultivate borrower, investor, and colleague relationships. Complete additional ad hoc tasks as assigned to aid in the operational goals of the operations department and customer experience team. What we’re looking for: Minimum qualifications: 1+ year of experience in customer service, phone support, loan processing or similar at a Financial Institution. Be available to work a minimum of 20 hours per week for the part-time shift, including one weekend day and have the ability to flex up to 40 hours on short notice based on operational needs. Be available to work a minimum of 40 hours per week for the full-time shift, including one weekend day. Passion for delivering a great customer experience. Ability to interpret written policy and procedures and apply to the present situation. Strong written and verbal communication skills and the ability to address applicants in an objective yet empathetic manner. Impeccable judgment and acute attention to detail; ability to identify/anticipate customers’ needs and clarify information. Proven track record of excelling in a metric-based environment. Preferred qualifications: Familiarity with loan processing, financial statements, tax documents, and payroll. Previous experience working in a customer service role. Previous experience working in a production-based, remote environment. BA/BS degree, Associates degree, or equivalent work experience. #LI-Entry This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. Columbus, OH - Anticipated Annualized Base Salary Range $43,992 — $43,992 USD Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email [email protected] https://www.upstart.com/candidate_privacy_policy #J-18808-Ljbffr

Operations Associate (contractor)

Upstart Columbus, OH

About Upstart Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than two-thirds of Upstart loans are approved instantly and are fully automated. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas. Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you! The Team Upstart’s Operations team is the fastest growing team in the org and we're seeking Operations Contractors to support our Onboarding organization. In this flexible role, you will support the operations of one or more of our core business verticals based on the needs of our business. As an Operations Associate contractor, your impact will be immediately felt by our customers as you assist with reviewing loan applications and directly interact with customers each and every day by phone or through email correspondence. The role requires excellent verbal and written communication skills, strong analytical and problem-solving abilities, and a passion for high-quality customer service. Full Time Contractor Schedule Tue-Sat 11:30-8pm ET Part Time Contractor Schedule Sun-Wed 9-2pm ET Must be able to attend the onboarding training schedule: M-F 9-5:30pm EST (for the first 4 weeks). Position Location - This role is available in the following locations: Columbus, OH. Time Zone Requirements - This team operates on the East/West Coast time zones. Travel Requirements - While the majority of your work can be completed remotely, this team has regular on-site collaboration sessions. You must be located within a 60 mi radius of the Columbus, OH office and align to going into the Columbus office when requested by leadership. How you’ll make an impact: Process loan applications by reviewing all documents submitted from potential borrowers and/or requesting additional documentation as needed to drive applications to a final state. Document reviews include employment, income, identity, and tax documents. Communicate and support applicants either over the phone or through written correspondence regarding the status of their application, troubleshooting application issues, answering questions regarding loan repayments, and guiding customers through self-service options online and through delinquency related issues - all while providing a pristine customer experience. Build trust and cultivate borrower, investor, and colleague relationships. Complete additional ad hoc tasks as assigned to aid in the operational goals of the operations department and customer experience team. What we’re looking for: Minimum qualifications: 1+ year of experience in customer service, phone support, loan processing or similar at a Financial Institution. Be available to work a minimum of 20 hrs per week for the part-time shift, including one weekend day and have the ability to flex up to 40 hours on short notice based on operational needs. Be available to work a minimum of 40 hrs per week for the full-time shift, including one weekend day. Passion for delivering a great customer experience. Ability to interpret written policy and procedures and apply them to the present situation. Strong written and verbal communication skills and the ability to address applicants in an objective yet empathetic manner. Impeccable judgment and acute attention to detail; ability to identify/anticipate customers’ needs and clarify information. Proven track record of excelling in a metric-based environment. Preferred qualifications: Familiarity with loan processing, financial statements, tax documents, and payroll. Previous experience working in a customer service role. Previous experience working in a production-based, remote environment. BA/ BS degree, Associates degree, or equivalent work experience. This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. Columbus, OH - Anticipated Annualized Base Salary Range $43,992 — $43,992 USD Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email [email protected] Candidate Privacy Policy #J-18808-Ljbffr

Operations Associate (contractor)

OhioX, Inc. Columbus, OH

About Upstart Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than two-thirds of Upstart loans are approved instantly and are fully automated. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas. Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you! The Team Upstart’s Operations team is the fastest growing team in the org and we're seeking Operations Contractors to support our Onboarding organization. In this flexible role, you will support the operations of one or more of our core business verticals based on the needs of our business. As an Operations Associate contractor, your impact will be immediately felt by our customers as you assist with reviewing loan applications and directly interact with customers each and every day by phone or through email correspondence. The role requires excellent verbal and written communication skills, strong analytical and problem-solving abilities, and a passion for high-quality customer service. Full Time Contractor Schedule Tue-Sat 11:30-8pm ET Part Time Contractor Schedule Sun-Wed 9-2pm ET Must be able to attend the onboarding training schedule: M-F 9-5:30pm EST (for the first 4 weeks). Position Location - This role is available in the following locations: Columbus, OH. Time Zone Requirements - This team operates on the East/West Coast time zones. Travel Requirements - While the majority of your work can be completed remotely, this team has regular on-site collaboration sessions. You must be located within a 60 mi radius of the Columbus, OH office and align to going into the Columbus office when requested by leadership. How you’ll make an impact: Process loan applications by reviewing all documents submitted from potential borrowers and/or requesting additional documentation as needed to drive applications to a final state. Document reviews include employment, income, identity, and tax documents. Communicate and support applicants either over the phone or through written correspondence regarding the status of their application, troubleshooting application issues, answering questions regarding loan repayments, and guide customers through self-service options online and through delinquency related issues - all while providing a pristine customer experience. Build trust and cultivate borrower, investor, and colleague relationships. Complete additional ad hoc tasks as assigned to aid in the operational goals of the operations department and customer experience team. What we’re looking for: Minimum qualifications: 1+ year of experience in customer service, phone support, loan processing or similar at a Financial Institution. Be available to work a minimum of 20 hrs per week for the part time shift, including one weekend day and have the ability to flex up to 40 hours on a short notice based on operational needs. Be available to work a minimum of 40 hrs per week for the full time shift, including one weekend day. Passion for delivering a great customer experience. Ability to interpret written policy and procedures and apply to the present situation. Strong written and verbal communication skills and the ability to address applicants in an objective yet empathetic manner. Impeccable judgment and acute attention to detail; ability to identify/anticipate customers’ needs and clarify information. Proven track record of excelling in a metric based environment. Preferred qualifications: Familiarity with loan processing, financial statements, tax documents, and payroll. Previous experience working in a customer service role. Previous experience working in a production based, remote environment. BA/ BS degree, Associates degree, or equivalent work experience. #LI-Entry This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. Columbus, OH - Anticipated Annualized Base Salary Range $43,992 — $43,992 USD Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email [email protected] https://www.upstart.com/candidate_privacy_policy #J-18808-Ljbffr

Commercial Operations Associate

McKesson Columbus, OH

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. Rx Savings Solutions (RxSS), part of McKesson’s CoverMyMeds business segment, is driven to make a difference in the pharmaceutical industry by exposing cost-savings analytics and solutions to our members. We take pride in knowing the work we do greatly impacts the lives of our members, allowing them to access and afford the prescription pharmaceuticals they need. We are looking to hire a Sales Operations Associate (Commercial Operations Associate) who is dedicated to enhancing the efficiency and effectiveness of sales and client success operations at Rx Savings Solutions. Reporting to our Director of Commercial Operations, this role will work collaboratively with our commercial sales, client success teams, and other cross-functional teams to help maintain efficiency within our CRM, Salesforce, and other related systems and processes. This individual helps play a key role in ensuring our data within Salesforce is clean and accurate, ensuring proper processes are being followed, and reporting information out of Salesforce. *Our ideal candidate will reside in the metropolitan area of Columbus, OH. Position will primarily allow for remote working with occasional in-office support for presence for key meetings. *We are unable to provide sponsorship now or in the future for this position. What You’ll Do: As a Commercial Operations Associate your daily to-dos will shift with business needs, but here's a snapshot of what to expect: Complete daily tasks pertaining to our client contracting process for new business and client renewals, including contract routing, gathering necessary approvals, file keeping, and sending regularly scheduled progress reports to key stakeholders. Ensure that all closed won sales opportunities are properly accounted for and prepared for finance and our customer support teams. Assist the commercial team with Salesforce data entry and hygiene, as well as any Salesforce report and dashboard creation and/or modifications to existing ones. Collaborate with the commercial team to understand their operational needs and help achieve their goals. Assist with the creation, organization, and training of sales and client success training documentation, such as job aids for new hires and system or process updates. Experience you’ll need: Bachelor's degree or equivalent, and 2+ years’ experience of operations support using Salesforce. Prior operations experience in a SaaS/software/technology industry preferred. Effective communication skills. Strong analytical and problem-solving skills. Able to work independently and as part of a team. Able to multitask and prioritize projects. Able to meet deadlines when necessary. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position: $54,800 - $91,300 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson! #J-18808-Ljbffr

Deposit Operations Associate

The Union Bank Company Columbus Grove, OH

Would you like to be part of a winning team and serve your community? If so, The Union Bank Company has a full-time Deposit Operations Associate position open in Columbus Grove. The Deposit Operations Associate performs a wide variety of duties and provides quality service to bank customers of all subsidiaries in an efficient and professional manner. This includes but is not limited to: reviewing and reconciling Deposit Operations reports, assisting internal and external customers, performing account maintenance and research, monitoring disputed transactions, processing wire transfers, and investigating non-posted transactions. Prefer a high school degree and 1 year experience in a related position in a financial institution. #J-18808-Ljbffr

Temporary Operations Associate, Columbus

Gopuff Columbus, OH

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers. This is a temporary position with the opportunity to be converted to permanent employment based on tenure and performance. Responsibilities: Pick and pack items for dispatch to customers Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies Manage inventory and re-shelving of canceled orders Clean and organize sales floor and overall facility Manage waste and spoilage through strict compliance with FIFO practice Contact customer for substituted or out-of-stock items Handle, scan and move product in a safe and well-organized manner Stand, push, pull, squat, bend, reach and walk during shifts Use carts, pallet jacks, dollies and other equipment to move product Handle products that may contain tobacco, nicotine, and/or alcohol Work in freezer locations periodically throughout shifts Capability to walk several flights of steps periodically throughout the day Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards Ensure accuracy of all food and beverage packaged for delivery Follow health, safety and sanitation guidelines for all products Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation Prepare, package and stage/handoff orders Qualifications: High School Diploma or GED Equivalent Experience working in a restaurant or retail environment (preferred, not required) The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts) General working knowledge of basic web-based software applications (e.g. Google G-Suite) Stand and walk for the duration of an assigned shift Lift up to 49 pounds Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes. And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you’re hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. #J-18808-Ljbffr

Associate Center Operations Director

ChenMed Columbus, OH

ChenMed Associate Center Operations Director Columbus, Ohio Apply Now We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients. Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager’s discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Team builder. Ability to develop and implement strategies to engage and develop team members. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures. Understanding of regulatory standards, various local, state and federal laws that apply to the business. Excellent critical reasoning, decision-making, and problem-solving skills. Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities. Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook. Spoken and written fluency in English. This position requires use and exercise of independent judgment. EDUCATION AND EXPERIENCE CRITERIA: BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis. A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required. A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required. We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. #J-18808-Ljbffr

Quality Assurance Operations Associate

Cencora | Pharma solutions Columbus, OH

Associate Director, Partner Operations

Evolent Columbus, OH

Evolent Associate Director, Partner Operations in Columbus, Ohio Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You’ll Be Doing: Put your passion where it meets purpose! We are looking for an Associate Director, Partner Operations that embodies deep relationships, serves as a trusted advisor and has a strong entrepreneurial spirit to help build our Partner Operations function. This position will work directly with a key national health plan client and will report to the Senior Director, Partner Operations for the account. Key Responsibilities: Position the assigned book of business strategically to achieve objectives, including relationship, growth, retention and customer goals. Cultivate productive, trusted relationships with key executives – including C-level and both internal and external stakeholders. Serve as a consultative partner, helping to identify opportunities for growth within health plan specialty management and Evolent. Utilize data-driven resources to run efficient/effective meetings and work sessions with the client and all relevant Subject Matter Experts (SMEs). Possess working knowledge of Evolent products and services and can articulate value proposition for all at a high level. Develop best-in-class presentation strategy, narratives, and content to support external meetings with senior stakeholders. Implement relationship best practices and drive value communication and satisfaction at all levels of the partner organization. Run regular Partnership review meetings, including relationship mapping, issue identification, and action planning, in lead up to scheduled Client Value Meetings. Manage risks and develop opportunities associated with current clients. Proactively assess, validate, and prioritize client needs on an ongoing basis, channeling input from clients into Evolent’s product roadmap and strategy. In collaboration with Operations leadership, monitor issue resolution and ensure appropriate, timely follow up by Evolent team members; advocating on behalf of the client within Evolent to overcome challenges to partner satisfaction. #J-18808-Ljbffr

Inside Sales and Operations Associate

Core & Main Columbus, OH

YOU love being a critical player on the team, learning the full spectrum of the industry by managing projects from beginning to end. You enjoy having a variety of tasks throughout the day while working in a fast-paced environment. You understand the importance of accuracy in your work. You appreciate strengthening customer relationships and helping the team with warehouse operations. ARE you up for the challenge of managing relationships through the sales process while supporting current accounts? Are you interested in overseeing customer orders and quote requests received through multiple channels for all levels of accounts? Are you great with clients and want to expand your experience through cross-functional work? HERE at Core & Main, we value the individual and the unique contributions you bring. We support and encourage continued learning, invest in the development and well-being of our people, and value diversity to ensure each voice is heard. Our team members thrive as a community. Preferably, YOU have: 2-5 years of experience in a customer-facing role. HERE , we offer: Medical with 100% preventative care coverage Health Savings Account Dental and Vision 401K Tuition Reimbursement and Tuition Grants Continued learning opportunities through our onsite training facility and extensive online learning catalog Professional development and industry networking opportunities, e.g., our Women’s Network and community engagement events About Core & Main Based in St. Louis, Core & Main is a leading distributor of water, sewer, storm drain, and fire protection products in the United States. Operating approximately 320 branches nationwide, the company combines local expertise with a national supply chain to provide contractors and municipalities innovative solutions for new construction and aging infrastructure. Core & Main’s 4,500 plus associates are committed to the safe distribution of water and fire protection to help communities thrive. Visit www.coreandmain.com to learn more. Core & Main is an Equal Employment Opportunity employer. Employment at Core & Main is based solely on a person’s merit and qualifications directly related to professional competence. Core & Main does not discriminate against any employee or applicant on the basis of race, creed, color, religion, national origin, nationality, ancestry, age, disability, veteran status, pregnancy or related condition (including breastfeeding), affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, citizenship, or any other basis protected by law. None of the questions in this application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job-related information or protected characteristics. #J-18808-Ljbffr

Associate Operations Supervisor: Columbus, Ohio

Jitsu, Inc. Columbus, OH

3 days ago Be among the first 25 applicants Jitsu is an expedited urban last-mile delivery service, providing customers with a superior same and next-day delivery experience. Jitsu leverages purpose-built modern technology and a gig driver fleet to drive transformative outcomes that catalyze customers’ brand growth. Logistics teams can now provide a differentiated delivery experience at a competitive cost, overcoming the limitations of legacy delivery providers. Jitsu operates in 22 of the 25 major U.S. metro urban areas across the U.S., enabling high-volume shippers to consistently cater to the rising demand. General Job Description Summary: Under the supervision of the Senior Operations Manager, this position is responsible for managing a team of hourly leads and associates in performing the outbound and sortation processes and managing the Jitsu warehouse facility per company Safety, Quality, and Cost standards. Primary Responsibilities: Safety: In collaboration with the Senior Operations Manager, design and implement Safety standards and procedures for the market. Ensure Personal Protective Equipment (PPE) availability for all personnel. Train and enforce company safety standards with hourly personnel. Outbound: Manage the warehouse outbound process. Ensure packages are sent out for delivery each operating day according to company schedule requirements. Achieve Safety, Quality, and Cost metrics and lead continuous improvement initiatives. Sortation: Manage the warehouse sortation process. Ensure packages are sorted for delivery accurately and efficiently. Achieve Safety, Quality, and Cost metrics and lead continuous improvement initiatives. Team Management: Train, lead, and mentor a team of hourly leads and associates, both full-time and contingent workers. In collaboration with the Senior Operations Manager, select and train hourly associates and increase the number of qualified warehouse personnel available in the market in anticipation of increased operational volume. Develop, implement, and manage warehouse work procedures, rosters, etc., in order to achieve company Safety, Quality, and Cost metrics. Train and certify leads and associates in the use of these tools. Problem Solving: Investigating, troubleshooting resolving operational issues that arise during shifts. Coordinating with other departments to resolve operational issues. Supply Management: Develop and implement a warehouse supply inventory management system to ensure sufficient supplies are available for operations, prevent stock-outs, and reduce overall costs. Submit bi-weekly orders for warehouse supplies. Performs other duties as assigned. Position Requirements: High school diploma or equivalent. At least three years related experience required (last-mile delivery, transportation, warehousing, logistics, etc.). Strong supervisory and leadership skills, with the ability to select, train, and motivate a team of hourly personnel. Excellent verbal and written communication skills, with the ability to interact with diverse audiences and key stakeholders at all levels of the organization. Strong analytical and problem-solving skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to work independently, prioritize tasks, and delegate when appropriate. Stress management skills and the ability to produce high-quality work in a fast-paced environment with minimal supervision. Proficient with Google Drive, Slack, and related operations software. OSHA Forklift Operator certification is a strong plus. Physical Requirements: The physical requirements below are representative of what is necessary to successfully perform the essential functions of this position. Stand, walk, sit at a desk, work on a computer, climb, kneel, crouch, or crawl. May occasionally move or lift up to 60 pounds at times. Hours: Typical hours are Monday through Friday, 7:00 a.m. to 4:00 p.m. This position may require weekend, night, and holiday hours according to the needs of the company. Travel: This position requires ~10% travel time within the metropolitan area posted. Compensation: The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonuses, equity, or commissions. For California residents, please see our CPRA policy regarding our data collection practices: https://www.gojitsu.com/cpra-policy-work Seniority level Mid-Senior level Employment type Full-time Job function Supply Chain Industries Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr

Associate Vice President for Strategic Operations

Ohio State University Columbus, OH

Associate Vice President for Strategic Operations Job Title: Associate Vice President for Strategic Operations Department: Academic Affairs Administration | Office of the Provost The Associate Vice President for Strategic Operations is responsible for efficiently and effectively leading the overall operations of the Office of Academic Affairs, coordinating a variety of projects and initiatives related to operational excellence and academic strategy, and providing advice and guidance on operational, administrative, and human resources issues. Serves as an interface to facilitate Provost interactions with the Board for Trustees by working closely with the Board Secretary and their office. Develops implementation plans to ensure the expeditious execution of initiatives. Serves as an advisor to the Executive Vice President and Provost (Provost), Senior Vice Provosts, Vice Provosts, and other senior leaders. Works closely with Academic Affairs leaders and their teams to ensure that priorities are set in alignment with academic and university strategy and that activities are coordinated in support of those priorities. Daily Operations Provides oversight of various administrative functions and ensures effective and efficient operations and continuous improvement of internal workflows. Collaborates to solve complex problems; keeps Provost advised on relevant issues and assures issues brought to the Provost's office are addressed efficiently and professionally. Supervises staff. Ensures that the Provost is well prepared for interactions with key stakeholders; acts on behalf of the Provost in communications with faculty, staff, students, and external constituencies when needed. Has a strong focus on providing high-quality support and services for the Provost so that he/she is well prepared for internal and public engagements. Responsible for the development of executive level meeting agendas and ensures meetings are strategic and well-orchestrated. With support from and in collaboration with the board secretary’s office, responsible to closely plan for, and monitor Board of Trustees agendas for upcoming meetings and ensure that OAA and Provost are well prepared for the board meetings and follow up tasks. Assists OAA leaders with daily operations and strategy of OAA units, sets operational and strategic goals, monitors progress toward established goals and ensures alignment with university priorities. Provides counsel and advice to the Human Resources Business Partner and HR team designated to support OAA and works collaboratively to develop and manage OAA's talent and HR strategy. Facilitates issue resolution, integration, and collaboration across units; recommends strategies for resolving issues; implements strategies as appropriate, liaises with units across campus; monitors progress toward long term goals. Operational Excellence/Efficiency/Change Management Supported by the Operational Excellence Project Manager, the Associate Vice President directs organizational effectiveness and operational excellence projects for Academic Affairs and partners with other university operational effectiveness teams to facilitate and participate in enterprise-wide projects. Evaluates organizational structures and make recommendations for enhanced effectiveness and continuous improvement. Evaluates OAA organization and implements changes that enhance the office’s ability to work more effectively across teams and builds strategic and operational capacity to support the university’s academic mission through its colleges and regional campuses. Oversees change management efforts in a manner aligned with the creative and collaborative team environment where change is embraced, innovation is encouraged, and strategic endeavors are advanced swiftly. Elevates all activities in OAA to deliver a responsive, customer-service-oriented experience. This role leads the development and implementation of process improvement, organizational efficiencies, and the evaluation of service provided by OAA. Builds relationships and ensures seamless, dynamic interactions between the OAA and varied internal and external constituencies to help facilitate access to the Provost and OAA leaders. Liaison and Advisor Serves as liaison between OAA and various senior leaders including the President’s Cabinet and the offices that support the Cabinet members, the Office of the President, the Board of Trustees, deans, vice presidents, and others. Responsible for the coordination and development of materials to support the Academic Affairs and Student Life committee of the Board of Trustees. Collaborates with deans and other leaders and project teams across the university to ensure that strategic initiatives are successfully implemented. Advises the Provost and OAA leaders on key strategic priorities and serves as primary liaison with university and community constituencies. Requirements A strategic thinker with a record of success in highly collaborative, complex organizations; thorough knowledge of university organization and procedures required; strong organizational skills; excellent written and verbal communications skills; progressively responsible administrative experience in education or related environment required. MBA, MPA or MHA strongly desired. Considerable experience in and knowledge of strategic frameworks and planning at multiple levels of an organization (enterprise, unit, department); metrics development and tracking; organizational effectiveness; data use and statistical analysis. Understanding of and ability to develop strong collaborative partnerships, listen deeply and proactively anticipate needs of constituents. Ability to challenge the status quo; continually improve an already high-functioning organization; and generate high levels of productivity and creative problem-solving. Open and collaborative style of leadership and management that fosters teamwork, sustains a learning environment for staff, and supports a dedicated, results-oriented team that earns the trust of the university community. Additional Information: Location: Bricker Hall (0001) Position Type: Regular Scheduled Hours: 40 Shift: First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. The Ohio State University is an equal opportunity employer. #J-18808-Ljbffr

Associate Vice President for Strategic Operations

Ohio State University Columbus, OH

Associate Vice President for Strategic Operations Apply locations Columbus Campus time type Full time posted on Posted Yesterday job requisition id R121878 The Associate Vice President for Strategic Operations is responsible for efficiently and effectively leading the overall operations of the Office of Academic Affairs, coordinating a variety of projects and initiatives related to operational excellence and academic strategy, and providing advice and guidance on operational, administrative, and human resources issues. Serves as an interface to facilitate Provost interactions with the Board for Trustees by working closely with the Board Secretary and their office. Develops implementation plans to ensure the expeditious execution of initiatives. Serves as an advisor to the Executive Vice President and Provost (Provost), Senior Vice Provosts, Vice Provosts, and other senior leaders. Works closely with Academic Affairs leaders and their teams to ensure that priorities are set in alignment with academic and university strategy and that activities are coordinated in support of those priorities. Daily Operations Provides oversight of various administrative functions and ensures effective and efficient operations and continuous improvement of internal workflows. Collaborates to solve complex problems; keeps Provost advised on relevant issues and assures issues brought to the Provost's office are addressed efficiently and professionally. Supervises staff. Ensures that the Provost is well prepared for interactions with key stakeholders; acts on behalf of the Provost in communications with faculty, staff, students, and external constituencies when needed. Has a strong focus on providing high-quality support and services for the Provost so that he/she is well prepared for internal and public engagements. Responsible for the development of executive level meeting agendas and ensures meetings are strategic and well-orchestrated. With support from and in collaboration with the board secretary’s office, responsible to closely plan for, and monitor Board of Trustees agendas for upcoming meetings and ensure that OAA and Provost are well prepared for the board meetings and follow up tasks. Assists OAA leaders with daily operations and strategy of OAA units, sets operational and strategic goals, monitors progress toward established goals and ensures alignment with university priorities. Provides counsel and advice to the Human Resources Business Partner and HR team designated to support OAA and works collaboratively to develop and manage OAA's talent and HR strategy. Facilitates issue resolution, integration, and collaboration across units; recommends strategies for resolving issues; implements strategies as appropriate, liaises with units across campus; monitors progress toward long term goals. Operational Excellence/Efficiency/Change Management Supported by the Operational Excellence Project Manager, the Associate Vice President directs organizational effectiveness and operational excellence projects for Academic Affairs and partners with other university operational effectiveness teams to facilitate and participate in enterprise-wide projects. Evaluates organizational structures and make recommendations for enhanced effectiveness and continuous improvement. Evaluates OAA organization and implements changes that enhance the office’s ability to work more effectively across teams and builds strategic and operational capacity to support the university’s academic mission through its colleges and regional campuses. Oversees change management efforts in a manner aligned with the creative and collaborative team environment where change is embraced, innovation is encouraged, and strategic endeavors are advanced swiftly. Elevates all activities in OAA to deliver a responsive, customer-service-oriented experience. This role leads the development and implementation of process improvement, organizational efficiencies, and the evaluation of service provided by OAA. Builds relationships and ensures seamless, dynamic interactions between the OAA and varied internal and external constituencies to help facilitate access to the Provost and OAA leaders. Liaison and Advisor Serves as liaison between OAA and various senior leaders including the President’s Cabinet and the offices that support the Cabinet members, the Office of the President, the Board of Trustees, deans, vice presidents, and others. Responsible for the coordination and development of materials to support the Academic Affairs and Student Life committee of the Board of Trustees. Collaborates with deans and other leaders and project teams across the university to ensure that strategic initiatives are successfully implemented. Advises the Provost and OAA leaders on key strategic priorities and serves as primary liaison with university and community constituencies. Requirements A strategic thinker with a record of success in highly collaborative, complex organizations; thorough knowledge of university organization and procedures required; strong organizational skills; excellent written and verbal communications skills; progressively responsible administrative experience in education or related environment required. MBA, MPA or MHA strongly desired. Considerable experience in and knowledge of strategic frameworks and planning at multiple levels of an organization (enterprise, unit, department); metrics development and tracking; organizational effectiveness; data use and statistical analysis. Understanding of and ability to develop strong collaborative partnerships, listen deeply and proactively anticipate needs of constituents. Ability to challenge the status quo; continually improve an already high-functioning organization; and generate high levels of productivity and creative problem-solving. Open and collaborative style of leadership and management that fosters teamwork, sustains a learning environment for staff, and supports a dedicated, results-oriented team that earns the trust of the university community. Additional Information: Location: Bricker Hall (0001) Position Type: Regular Scheduled Hours: 40 Shift: First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law. Applicants are encouraged to complete and submit the Equal Employment Identification form. #J-18808-Ljbffr

Assistant/Associate Store Supplies Analyst, Store Operations

Abercrombie & Fitch Columbus, OH

Assistant/Associate Store Supplies Analyst, Store Operations Full-time This position supports stores by effectively supervising the Global store supplies program, finding opportunities to gain efficiencies, and analyzing opportunities for investments that best support stores. Primary responsibilities include managing store and DM orders, completing supply pushes, analyzing supply usage and buys, and supporting new store activity. Additionally, this position partners with Home Office teams and the Stores Group to best support their store supply needs. This job is located at our Global Home Office in Columbus, Ohio. What Will You Be Doing? Review and manage store and DM supply orders Support stores and DMs with any website or ordering issues Analyze weekly packaging needs by store Complete weekly supply buys and direct transfers Special ad-hoc store analysis Investigate and explain budget variances Provide recommendations for process improvements based on analysis and insight Develop strong working relationships with 3rd party vendors supporting our store supplies program Develop strong working relationships with the Stores Team, especially the DM group, to support stores Develop strong working relationships within the Home Office to ensure collaborative efforts What Do You Need To Bring? Bachelor’s Degree or related experience Strong analytical skills Intermediate to advanced computer skills including MS Excel Organized and detail-oriented Ability to document ideas, workflow, and issue resolution Strong verbal and written communication skills Commitment to supporting customer service Our Company Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. Our Values Our corporate purpose of being here for you on the journey to being and becoming who you are, fuels our customer-led brands and our global associates. We lead with this purpose and always put our people first, which is evidenced by our Great Place to Work Certification, as well as being named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign. In addition to equitable compensation and benefit offerings, including flexibility and competitive Paid Time Off, we offer a range of educational and engagement opportunities, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: 401(K) savings plan with company match Flexible spending accounts Medical, dental, and vision insurance Life and disability insurance Associate assistance program Paid parental and adoption leave Access to fertility and adoption benefits through Carrot Access to mental health and wellness app, Headspace Paid Caregiver Leave Paid time off & one paid volunteer day per year, allowing you to give back to your community Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles & six work from anywhere weeks per year) Seven associate wellness half days per year Onsite fitness center Merchandise discount on all of our brands Opportunities for career advancement, we believe in promoting from within Access to multiple Associate Resource Groups Global team of people who will celebrate you for being YOU! ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER #J-18808-Ljbffr

Store Operations Associate(s) - Columbus Metro Area

Morris Furniture Co. Columbus, OH

Position: Store Operations Associate(s) - Columbus Metro Area Location: Columbus, OH Job Id: 970 # of Openings: 1 STORE OPERATIONS ASSOCIATE Our Values: At Morris Furniture Company, our values represent our distinctive core beliefs-the Morris way of doing business. Our Mission is “Making Homes Great” and we bring our mission to life through our values of: Professionalism, Quality, Ownership, Collaboration, Integrity, and FUN! Purpose: The Store Operations Associate is responsible for appropriately representing the Morris Furniture Co., Inc (and Ashley HomeStore) brand in a manner that positively represents the company, our fine furniture, and attracts customers in our showroom locations. The Store Operations Associate may be assigned to various responsibilities including but not limited to, visual merchandising and movement of furniture and accessories on the sales floor, general cleaning & sanitizing of common areas, customer pick-up assistance, inventory cycle counting, tagging, painting and other general store maintenance duties as well as answering phones, interacting with customers. General Description of duties: Reads CADs (store layout design maps), work orders, shipping orders, and/or follows verbal/written instructions from Visual or General Manager Verifies arrival of merchandise to the store using company software to confirm inventory accuracy In partnership with Visual Merchandiser, prepares selling floor prior to arrival of truck to allow delivery drivers to place new goods in proper location based on provided floor plans. Adjusting spot lights for best visual effect which requires utilizing a Lift or standing on an 8 - 12 foot ladder Un-boxes, assembles, places and makes minor repairs to furniture and attaches identifying tags or labels to materials in cooperation with other departments Transports, loads, and unloads merchandise to designated areas utilizing hand trucks, carts, dollies, skates and other appropriate devices Provides customer pick-up assistance, including using company software to verify order details and providing appropriate customer service during this process Provides daily cleaning & sanitizing – including restrooms, common areas, front windows & doors, exterior entrance and parking lot, trash removal and other areas of the store Identifies safety opportunities and is aware of and responsible for following all safety processes, including proper PPE requirements that may exist Store maintenance to include painting walls Providing customer and showroom support to include answering phones Other duties may be assigned as business needs require Qualifications: Safety conscious approach to all activities Driver’s license in good standing, with the ability to travel to multiple store locations when needed Ability to safely lift 50 pounds while loading/unloading furniture and operating powered equipment, hand trucks, carts, and other devices Work as a part of a cooperative team where the members may change frequently Ability to assemble furniture and other merchandise Ability to quickly move your hands and arms to grasp, manipulate, or assemble objects when handling, installing, positioning, or moving furniture Experience working with/around powered equipment, warehouse machinery, and hand/power tool preferred Requirements: High School Diploma or equivalent Positive working attitude Work Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, see, bend, twist, and lift 50 pounds. The employee will be required to unpack product from shipping boxes, assemble products and move to appropriate showroom location for display. This job description is not a comprehensive listing of activities, duties, or responsibilities that are required of the employees.#J-18808-Ljbffr

Operations Associate (contractor)

Upstart Columbus, OH

About Upstart Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than two-thirds of Upstart loans are approved instantly and are fully automated. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas. Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you! The Team Upstart's Operations team is the fastest growing team in the org and we're seeking Operations Contractors to support our Onboarding organization. In this flexible role, you will support the operations of one or more of our core business verticals based on the needs of our business. As an Operations Associate contractor, your impact will be immediately felt by our customers as you assist with reviewing loan applications and directly interact with customers each and every day by phone or through email correspondence.The role requires excellent verbal and written communication skills, strong analytical and problem-solving abilities, and a passion for high-quality customer service. Full Time Contractor Schedule Tue-Sat 11:30-8pm ET Part Time Contractor Schedule Sun-Wed 9-2pm ET Must be able to attend the onboarding training schedule: M-F 9-5:30pm EST (for the first 4 weeks). Position Location - This role is available in the following locations: Columbus, OH. Time Zone Requirements - This team operates on the East/West Coast time zones. Travel Requirements - While majority of your work can be completed remotely, this team has regular on-site collaboration sessions. You must be located within a 60 mi radius of the Columbus, OH office and align to going into the Columbus office when requested by leadership. How you'll make an impact: Process loan applications by reviewing all documents submitted from potential borrowers and/or requesting additional documentation as needed to drive applications to a final state. Document reviews include employment, income, identity, and tax documents. Communicate and support applicants either over the phone or through written correspondence regarding the status of their application, troubleshooting application issues, answering questions regarding loan repayments, and guide customers through self-service options online and through delinquency related issues - all while providing a pristine customer experience. Build trust and cultivate borrower, investor, and colleague relationships. Complete additional ad hoc tasks as assigned to aid in the operational goals of the operations department and customer experience team. What we're looking for: Minimum qualifications: 1+ year of experience in customer service, phone support, loan processing or similar at a Financial Institution. Be available to work a minimum of 20 hrs per week for the part time shift, including one weekend day and have the ability to flex up to 40 hours on a short notice based on operational needs. Be available to work a minimum of 40 hrs per week for the full time shift, including one weekend day. Passion for delivering a great customer experience. Ability to interpret written policy and procedures and apply to the present situation. Strong written and verbal communication skills and the ability to address applicants in an objective yet empathetic manner. Impeccable judgment and acute attention to detail; ability to identify/anticipate customers' needs and clarify information. Proven track record of excelling in a metric based environment. Preferred qualifications: Familiarity with loan processing, financial statements, tax documents, and payroll. Previous experience working in a customer service role. Previous experience working in a production based, remote environment. BA/ BS degree, Associates degree, or equivalent work experience. #LI-Entry This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. Columbus,OH - Anticipated Annualized Base Salary Range $43,992-$43,992 USD Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email [email protected] https://www.upstart.com/candidate_privacy_policy